Business Analyst (BPM light)

Salary : Depending on experience

Level : Middle

Work location : Hybrid (Sathorn)

Employment Type : Permanent​

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Responsibilities

· Follow, maintain, improve the product governance to ensure it is aligned with the Company standards, while ensuring an efficient delivery and maintenance pace (with the help of head of department).

· Coordinate Project Management and related governance along with the project team and head of department (project committees, reporting).

· Gather list of requests from Bank Business stakeholders to maintain a product backlog.

· Gather the prioritization -by business stakeholders- of the projects identified in the backlog, ultimately to formalize a realistic project roadmap.

· Participate and/or lead workshops with Business Experts to design the target of specific projects.

· Analyze Business requirements from the banks and design functional specifications.

· Follow training on a Business Process Management solution.

· Modelize processes on the Business Process Management solution.

· Follow-up and coordinate business stakeholders (international) for implementation and tests of the modelized Processes.

· Coordinate user guides preparation with business stakeholders, eventually conduct demo or training to facilitate appropriation by ‘champion’ users.

 

Experience and Skills

· 2 years’ experience in Project management.

· Ideally working within banking domains in an international context with exposure to several geographical and cultural regions.

• Functional Bank Knowledge in Core Banking activities and IT solutions is a plus.

· Technical skills in SQL.

• Experience in end-to end implementation of IT systems.

• Experience on implementation, Trouble shooting, and resolution of issues encountered in Testing cycles.

• Experience in the functional workflows. Ideally related to Bank customer relationship or Bank internal processes.

• Experience with DAMAaaS BPM solution and/or Flexcube Core Banking (Oracle) is a plus.

• Must possess excellent communication skills in English (both written and oral) to be able to work with international teams (France, Laos, Cambodia, Fiji, Vanuatu...).

• French is a plus.

 

Education

· Bachelors or Masters / University degree in related field or equivalent work experience required.

· English fluent.

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Benefits

· Attractive compensation (includes fixed and performance bonus)

· Hybrid working mode with 2 days work from home per week with flexible working hours

· Additional 10 days of work from anywhere per year

· Work from home allowance for you to buy equipment to facilitate working at home

· Standby and Overtime allowance for Level 2 support employees who are required to work on a 24x7 basis

· Annual leave from 14-25 days

· Provident Fund with competitive company contribution rates starting from 6% up to 12%

· Medical insurance and life insurance covering employee and dependent; spouse and child or children from your first day

· Outpatient Department (OPD) coverage of 2,500THB per visit for 31 visits per year.

· In Patient Department (IPD) coverage.

· Dental Care coverage of 4,000THB per year.

· Eye Care coverage of 5,000THB per year.

· Employee Assistance Program (EAP) providing mental support for colleagues to release stress and alleviate employee life problems.

· Learning and Development benefits, including an online e-learning platform

· Staff wellness program including badminton, football, dance classes, and yoga classes.

· Monthly activities such as snacks and food, wine and cheese, games, events, lucky draw, and staff parties.

· Annual Health checkup benefits