Observability Expert
Salary : Depending on experience
Level : Senior
Work location : ฺBangkok
Employment Type : Permanent
Responsibilities:
ฺฺ• Lead the design and architecture of Splunk-based observability solutions tailored to meet specific situational needs. This includes designing data ingestion pipelines, defining data models, and establishing best practices for logging and monitoring.
• Implement and configure Splunk components such as Splunk Enterprise, Splunk Cloud, Splunk Universal Forwarder, and Splunk apps/extensions. Configure data inputs, indexes, search heads, and dashboards to optimize performance and usability.
• Integrate Splunk with other monitoring and logging tools, third-party systems, and cloud platforms to centralize observability data and provide comprehensive insights into the entire IT infrastructure and application stack.
• Continuously optimize the performance of Splunk deployments by tuning search queries, indexing strategies, and resource allocation.
• Implement security best practices and compliance standards within the Splunk environment to safeguard sensitive data and ensure regulatory compliance.
• Provide expert-level troubleshooting and support for Splunk-related issues, including data ingestion failures, search performance problems, and dashboard errors.
• Conduct training sessions for team members to enhance their Splunk skills and knowledge.
• Stay abreast of the latest trends, developments, and best practices in observability, Application Performance Monitoring, logging, and monitoring technologies, particularly within the Splunk ecosystem.
• Evaluate new features and capabilities of Splunk products and recommend adoption where appropriate.
• Mentor junior team members, guiding them to success under your leadership.
• Manage client relationships from a technological standpoint.
• Facilitate workshops and presales sessions alongside the sales team.
• Serve as a liaison with the CTO, Observability division France, and Splunk Thailand partner.
Qualifications
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Minimum of +5 years of experience in designing, implementing, and managing Splunk-based observability solutions.
• Splunk certifications such as Splunk Certified Admin (SCA) and Splunk Certified Architect (SCA)
• Proven track record of delivering high-quality solutions in a fast-paced, dynamic environment.
• Ability to work independently and collaboratively, managing multiple priorities and deadlines while maintaining attention to detail and quality.
• Solid communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
• Proficiency in Splunk Search Processing Language (SPL), Splunk Enterprise, and Splunk Cloud. Splunk IT Service Intelligence and APM sensibility is a plus.
• Proficiency in developing data connectors through scripting languages such as Shell, Python, PowerShell, HTML, CSS, and JavaScript.
• Strong understanding of IT infrastructure, including networks, servers, databases, and cloud platforms.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Experience in other solutions is a plus. For example Centreon, Zabbix, Dynatrace, ...
• Fluent in Thai and English. French is a plus
• Thai nationality