Windows Middleware Applications Engineer

Salary : Max 100k, Depending on experience

Level : Middle

Work location : Hybrid (Silom)

Employment Type : Permanent

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Main Responsibilities

• Support & maintenance

    - Provide level 2 (technical support) on business applications.

    - Manage incidents & problems.

    - Perform root cause analysis of issues and reduce their occurrences.

    - Configure monitoring & log centralization systems for managed applications (data collection, dashboards, alerts)

    - Perform routine application maintenance, upgrade & troubleshooting tasks.

    - Prepare operational procedures and documentation, train level 1 support.

• Releases & deployments management

    - Configure and deploy new application releases

    - Define deployment procedures

    - Automate recurring tasks using Jenkins, Ansible/AAP, scripting…

• Performance management

    - Identify – with help of Core Infrastructure teams – root causes for performance issues.

    - Give recommendations for enhancing performance, identifying the most practical alternative solutions and assisting with modifications.

• Projects

    - Implement strategic projects with application stakeholders and supplier

    - Collaborate with other team to design application architectures focusing on availability, resiliency, performance and security

• Miscellaneous

    - Share your ideas and contribute to continuous improvement of IT production processes

 

Requirements

- Problem-solving attitude

- Reactivity, proactivity & discipline

- Strong Team spirit

- Fluent in English

- Ability to be on-call standby (night/weekends) 

- Experience & good knowledge of Windows environments and Middleware (IIS, MSSQL Server…)

- Experience in scripting and automation

- Understand applications interactions and dependencies in a distributed architecture with load balancers & interactions with external 3rd parties.

- Good communication skills

 

Technologies Knowledge

- Windows Server environments (2019+)

- IIS

- .NET and Microsoft technologies

- Scripting languages

- MS SQL Server (basic administration, backup / restore)

- Automation using Jenkins / Ansible / AAP

- Zabbix, Splunk Monitoring is a plus

 

Education & Experience

• Minimum Bachelor’s Degree in Computer Science / Engineering or equivalent experience. 

• Minimum 3 years’ experience in similar position

 

Language skills

• English

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Benefits

• Attractive compensation (includes fixed and performance bonus)

• Hybrid working mode with 2 days work from home per week with flexible working hours

• Additional 10 days of work from anywhere per year

• Work from home allowance for you to buy equipment to facilitate working at home

• Standby and Overtime allowance for Level 2 support employees who are required to work on a 24x7 basis

• Annual leave from 14-25 days

• Provident Fund with competitive company contribution rates starting from 6% up to 12%

• Medical insurance and life insurance covering employee and dependent; spouse and child or children from your first day

• Outpatient Department (OPD) coverage of 2,500THB per visit for 31 visits per year.

• In Patient Department (IPD) coverage.

• Dental Care coverage of 4,000THB per year.

• Eye Care coverage of 5,000THB per year.

• Employee Assistance Program (EAP) providing mental support for colleagues to release stress and alleviate employee life problems.

• Learning and Development benefits, including an online e-learning platform

• Staff wellness program including badminton, football, dance classes, and yoga classes.

• Monthly activities such as snacks and food, wine and cheese, games, events, lucky draw, and staff parties.

• Annual Health checkup benefits